About Us

About Us

Conwy Direct Cremation

At Conwy Direct Cremation, we are a family-run, independent funeral home with over 50 years of combined experience, dedicated to supporting families across Conwy and its surrounding towns. Our commitment is to provide dignified, compassionate cremation services to the communities we proudly serve, including Llandudno, Colwyn Bay, Abergele, Conwy town, Llanrwst, Penmaenmawr, and Betws-y-Coed.

We offer a service that is local, personal, and tailored to your needs, ensuring that your loved one is always under the care of a qualified funeral director. Unlike other direct cremation providers, we guarantee that your loved one remains within Conwy, without being transported across the country.

Pledge

Our Pledge to You

At Conwy Direct Cremation, our pledge is to deliver personalised service and genuine support at every step. From the moment you contact us, you will speak directly with an experienced funeral director who will guide you through the process with care and empathy.

We ensure that all aspects of the cremation take place locally within Conwy, with private and dignified transportation of your loved one from their place of rest to the crematorium. We are dedicated to providing a farewell that is respectful and comforting for your family during this difficult time

What Makes Us Different

Unlike corporate direct cremation services, Conwy Direct Cremation offers a personal touch that larger companies cannot provide. We focus on the needs of local families, delivering compassionate and individual support

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Personal Support

You will always speak to a funeral director, ensuring you receive the
care and guidance you need when you need it.

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Local Care

Your loved one will always remain in Conwy, cared for by local, qualified funeral directors.

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Timely Service

We aim to complete all cremations within two weeks, with ashes returned within seven days, allowing families to hold a personal memorial promptly.

Our dedication to providing compassionate, efficient, and personal service sets us apart. We are here to support you with dignity, respect, and a commitment to excellence.

To learn more about our services and how we can support you

Please contact us directly

Our Google Reviews

What Our Families Say About Us

Google
Tracy Davies profile picture
Tracy Davies
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have had the pleasure of knowing Chris Johnathan and Cheryl for many years in a professional manner with our paths crossing in the jobs that we do they have always been respectful,caring and professional. I recently had the opportunity to work along side them for the day and was so impressed and inspired with there dedication to each and every family and loved one who has passed away they treat everyone with respect and genuinely care for each person they are on call 24 hours a day 7 days a week which shows there dedication to making sure everyone has someone available to them in a time of need and distress.
Google
Stephen Michael Whittaker profile picture
Stephen Michael Whittaker
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We recently used the services of Lord-Brown and Harty and were extremely impressed by their professionalism and caring attitude towards the family. From the initial introduction of informing them of the death right through to the funeral itself, nothing was too much trouble and excellent communication throughout of the funeral arrangements and its progress. Even the room where we sat for the initial notification of death was tastefully decorated complete with a grand piano, unlike some funeral parlours where you almost sit in a shop-window set-up. Chris was the first person we met, whom we notified of the death and who took us through the type of funeral service we were after and the coffin type selection and what we wanted for the route by the hearse to the crematorium etc. He showed great sympathy throughout the meeting helping put my mother-in-law’s mind at rest that her late husband was in good hands. In subsequent communications, we also dealt with Jonathan, who was equally professional and once again, nothing was too much trouble for him. The day of the funeral went very smoothly with the hearse turning up to the house in plenty of time, then following the route that we had asked for through to the actual funeral itself. In summary, I would 110% recommend the services of Lord-Brown and Harty and would like to thank them very much from the family and wish them well in their future success.
Google
James Farrell-Roberts profile picture
James Farrell-Roberts
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As a family Chris was recommended to us following the sudden and sad death of my dad Stewart. From the first phone call with Chris I knew dad and the family were in the best care. Chris dealt with us with immense care, empathy, compassion and kept us informed throughout each step. He visited our home to meet with us, he provided much support to my mum. On the day of the funeral everything was seamless, again dealt with professionally and totally in respect of dad. His team are a credit to him. Highly recommended. Many thanks Chris.
Google
Naomi Hill profile picture
Naomi Hill
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
When I lost my Mum in October 2023 , Chris and Cheryl looked after us so well from the very beginning. I felt fully confident that Mum would be cared for with the utmost respect whilst she was at their beautiful funeral home right through until the funeral, and more recently, the burial of her ashes with my Dad. The care and support shown to us all throughout the process of planning the funeral, the day itself and aftercare have been second to none. Chris and Cheryl and all the team are simply wonderful. They work so hard to make sure everything is just right, and truly care about loved ones and their families. Their attention to every detail is so hugely reassuring at a time when you are dealing with a huge loss and all the inevitable but necessary admin that goes with it, and take such a lot of stress out of planning your loved one's final journey. I will never be able to thank them enough for looking after us all so well. I can't recommend Lord-Brown and Harty enough, they are simply amazing at what they do . Thank you all so much for everything .
Google
sandra grace profile picture
sandra grace
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I would just like to say a huge thank you to everyone at Lord-Brown & Harty for the wonderful send off my mum had due to the care, kindness and professionalism of the service they all provided. It was impeccable and amazing from start to finish and I highly recommend. Once again, thank you so very much. Sandra Grace.
Google
Karen Jones profile picture
Karen Jones
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chris and Cheryl made my Mum's funeral very special. So professional and caring and allowed my dog to visit. I would highly recommend them.
Google
Bill Hunt profile picture
Bill Hunt
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Where on earth do I start?? I was faced with the worst possible situation in my life - total shock, totally broken....😓😓😓. By chance I guess, Cheryl from LB & H arrived at the impossible scene and took control without doing that. From the first contact at the worst possible time she was just there! As things moved forward, all I had was total understanding, sensitivity and no pressure at any level. Every help with so much advice you can't envisage at such impossible times...... Well, I progressed with Cheryl's unwavering support and consideration to giving my beloved Best friend and Sister the farewell she would have loved. Cheryl Lord-Brown was there at every juncture always worried about me and is still checking up on me!!🙏🙏. I cannot ever thank LB&H enough for the total support they have given me at the very worst time of my life! Thank you.❤❤xx.
Google
sharon ashton-williams profile picture
sharon ashton-williams
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Twice in a year I have needed the service of Lord-Brown and Harty, these guys go above and beyond to meet every need I asked for.. not a thing was missed and we had a beautiful day that all went to plan, the level of care given is second to non, I knew dad was in the best hands just like mum was, love these guys, I wouldnt use anyone else, great team work, thank you so much 💙
Google
Matt Stewart profile picture
Matt Stewart
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I can't recommend Lord-Brown & Harty enough, their care and professionalism is second to none, they put you at ease and help you to not only plan the funeral for a lost loved one that you want but to also take a lot of worry off you while you grieve. Myself and my family have been through a terrible time in the last few months, we had a house fire that sadly took the life of my sister and Lord-Brown & Harty have been absolutely fantastic with us. If I could give more than 5 stars I would. Matt & Joanna Stewart.
Google
Vic Hooper profile picture
Vic Hooper
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Extremely professional and caring and couldn’t recommend them highly enough they helped us through a very difficult time

Why Choose Conwy Direct Cremation?

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    Family-Run

    Over 50 years of combined experience serving our communities as an independent, family-run funeral home.

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    Local Care

    Proudly serving families across Conwy with a focus on keeping services local.

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    Available 24/7

    Our team is available around the clock to assist you whenever needed.

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    Direct Access to Funeral Directors

    You will always speak to an experienced funeral director, not a call centre.

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    Respectful Transportation

    We provide all transportation in a private ambulance for a dignified journey.

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    Family Care and Guidance

    Compassionate support and guidance for families during difficult times.

We are committed to offering you a comforting, personal experience that you can trust, every step of the way.

Areas We Cover

We provide compassionate direct cremation services throughout Conwy and its surrounding towns, including

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    Llandudno

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    Colwyn Bay

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    Abergele

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    Conwy town

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    Llanrwst

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    Penmaenmawr

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    Betws-y-Coed